Terms and conditions

  1. Following terms and conditions apply to all online payments made to LKP Securities Limited.(hereinafter ‘LKP’).

  2. All customers using the online payment facility are requested to please read carefully T&C before making an online payment.

  3. By using the online payments facility on this portal you accept these terms and conditions.

  4. If you do not agree with the terms and conditions of this policy, please do not process further to us this website.

  5. LKP is only providing a link to the Payment Gateway Service provider or the Bank/Financial Institutions which will enable customers to pay online.

  6. For your convenience, this page may contain certain hyperlinks to other LKP pages.

  7. In addition, you may have linked to our website from another website.

  8. LKP cannot be responsible for the privacy policies and practices of other websites, even if you access them using links from our website.

  9. LKP can make no promises or guarantees regarding data collection on the hyper-linked pages and on websites that are not owned by LKP recommends that you check the policy of each website you visit, or link from, and contact the owners or operators of such websites if you have any concerns or questions.

  10. If any Payment Gateway Service Provider or Bank /Financial Institutions impose any taxes or charges, the same shall be borne by the customer; LKP shall be indemnified from any such claims.

  11. The customer agrees to indemnify and hold LKP harmless against all claims, losses, damages and actions that the customers may initiate in relation to the online payment gateway.

  12. Neither LKP nor any of its employees or offices shall be liable for any such loss or damage that may be suffered by the customer as a result of such usage.

  13. All payments will be processed on the basis of the information that you provide.

  14. LKP does not accept any liability if you make a mistake while completing a form or for any reason whatsoever.

  15. Once the payment has been confirmed online, you will be given a transaction number. Please note the transaction number and quote in any queries about the payment.

Privacy Policy

  1. By accessing this Site, certain information about you, such as Internet protocol (IP) addresses, navigation through the Site, the systems and programs used and the time spent, along with other similar information, may be stored on our servers.

  2. LKP may use this stored information with the objective of providing you a safe, efficient, smooth and customized experience.

  3. Such stored information may not specifically identify you. However, LKP may use the same for web site traffic analysis or for other such purposes, as LKP may deem appropriate.

  4. If you provide unique identifying information, such as name, address and other information to us, such information may be used for statistical and/or other purposes.

  5. As a part of registration process you agree to provide to LKP, complete, and accurate registration information (the "Registration Data") as prompted to do for availing LKP Service and to maintain and update this information as and when required.

  6. If you provide any information that is untrue, inaccurate not current or incomplete or LKP has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, LKP has the right to indefinitely suspend or delete your Registration and refuse to provide you with access to LKP website.

  7. You will be solely responsible for the security and confidentiality of your password, which you will not reveal to any third party or any representative or agent of LKP.

  8. LKP expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your password.

  9. You shall notify helpdesk@lkpsec.com in case of any known or suspected unauthorized use(s) of your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password.

  10. The information and data that you provide during this online transaction will only be used for the purpose of recording your payment and the customer’s credit/debit card details will be processed and stored by the Payment Gateway Service provider or the Bank/Financial institutions only.

  11. LKP shall not store any information with respect to your credit/debit card and any of your Bank account details.

  12. While processing your payment you might be required to provide your credit or debit card details to the approved payment gateways.

  13. In this regard you agree to provide correct and accurate credit/ debit card details to the approved payment gateways for availing Services on the Website.

  14. You shall not use the credit/ debit card which is not lawfully owned by you, i.e. in any transaction, you must use your own credit/ debit card.

  15. The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of your credit/ debit card details. LKP expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/ debit card.

Security

  1. LKP have implemented technology and policies, with the objective of protecting your privacy from unauthorised access and improper use, and periodically review the same.

  2. We have taken reasonable measures to protect security and confidentiality of the Customer Information and its transmission through the World Wide Web.

  3. You are required to follow the Terms and Conditions while using this Website including the instructions stated therein in respect of security and confidentiality of your Log-in and Password.

  4. Although LKP will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet but LKP do not guarantee that your confidential information will be absolutely secured. By using this site, you agree that LKP will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

Disclosure

  1. We may disclose the Customer Information to third parties for following, among other purposes, and will make reasonable efforts to bind them to obligation to keep the same secure and confidential and an obligation to use the information for the purpose for which the same is disclosed, and you hereby give your consent for the same: -

  2. To comply with legal requirements, legal process, legal or regulatory directive/ instruction. or

  3. To enforce the Terms and Conditions of the products or services. or

  4. To protect or defend our rights, interests and property or that of our associates and affiliates, or that of our or our Affiliate's employees, consultants etc. or

  5. For fraud prevention purposes. or

  6. As permitted or required by law.

  7. For participation in any telecommunication or electronic clearing network. or

  8. For availing of the support services from third parties e.g. collecting subscription fees, and notifying or contacting you regarding any problem with, or the expiration of, any services availed by you.

  9. For the purposes of credit reporting, verification and risk management to/ with clearing house centers or credit information bureau and the like.

Terms and Conditions of Use

  1. LKP may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice.

  2. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted.

  3. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes.

  4. LKP reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of LKP’s systems remain, well–protected.

Refund and Cancellation Policy

  1. Amount once paid through the payment gateway shall not be refunded other than in the following circumstances:

  2. Multiple times debiting of Customer’s Card/Bank Account due to technical error OR Customer's account being debited with excess amount in a single transaction due to technical error. In such cases, excess amount excluding Payment Gateway charges would be refunded to the Customer.

  3. Due to technical error, payment being charged on the Customer’s Card/Bank Account but the transaction is unsuccessful.. However, if in such cases, Customer wishes to seek refund of the amount, he/she would be refunded net the amount, after deduction of Payment Gateway charges or any other charges.

  4. The Customer will have to make an application for refund along with the transaction number and original payment receipt if any generated at the time of making payments.

  5. The application in the prescribed format should be sent to helpdesk@lkpsec.com

  6. The application will be processed manually and after verification, if the claim is found valid, the amount received in excess will be refunded by us through electronic mode in favor of the customer, within a period of 15 calendar days on receipt of such claim. It will take 21 days for the money to show in your bank account depending on your bank’s policy.

  7. LKP assumes no responsibility and shall incur no liability if it is unable to affect any Payment Instruction(s) on the Payment Date owing to any one or more of the following circumstances:

  8. If the Payment Instruction(s) issued by you is/are incomplete, inaccurate, and invalid and delayed.

  9. If the Payment Account has insufficient funds/limits to cover for the amount as mentioned in the Payment Instruction(s)

  10. If the funds available in the Payment Account are under any encumbrance or charge.

  11. In case the payment is not effected for any reason, you will be intimated about the failed payment by an e-mail